JOMILA Pty Ltd – Collection Notice

This Collection Notice sets out the matters described in Australian Privacy Principle (APP) 5.2 (as part of the Privacy Act 1988 (Cth)) as they relate to JOMILA Pty Ltd ACN 613 821 088 (and its Related Bodies Corporate, as that term is defined in the Corporations Act 2001 (Cth)) (any of the above JOMILA, we, us, our) when we collect personal information about you.

1. Purpose of Collection

We collect your personal information primarily to:

  • provide you with the products and information that you request from us;
  • provide you with information about JOMILA’s products and services;
  • communicate with you in relation to your product orders;
  • engage in marketing, including email marketing, calling you, promotional and educational activities, including informing you about products services or other matters we believe may be of interest to you; and
  • otherwise manage our relationship with you.

If you:

  • are a supplier, we may also collect your personal information primarily to contact you for business purposes and manage our relationship with you or your organisation; or
  • are an employee or officer of a corporate customer, retailer, contractor, agent or supplier to JOMILA, we may also collect your personal information primarily to contact you for business purposes and manage our relationship with you or your organisation.

If it is reasonable to expect that we would use or disclose your personal information for purposes which are related to the above primary purposes, we may also use or disclose your personal information to:

  • assist you with enquiries or complaints;
  • develop and improve our client service and relationships;
  • manage, research and monitor the way you use our products and services;
  • promote, advertise and market any of our products and services, including to invite you to events or activities hosted by JOMILA;
  • comply with our legal obligations (including to comply with any law or any lawful request of a law enforcement agency or government authority), resolve any disputes that we may have with any of our clients and enforce our agreements with third parties such as your employer; or
  • inform you of developments at JOMILA and other services that we can provide.

We may use information collected through our website (www.jomila.com.au) for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at our Website.

If you do not provide the necessary personal information we may not be able to provide you with certain goods, services or information that you have requested from us.

2. How we collect Personal Information

In the course of providing you with products, we collect personal information in a variety of ways. Unless it is unreasonable or impracticable to do so, we collect your personal information from you directly. In some cases however, we will collect information about you from a third party.

For example, we may collect personal information about you from:

  • your employer or colleagues (if you are an employee of a corporate customer, retailer, contractor or supplier to JOMILA);
  • third party service providers or agents assisting us to provide products or services to you, including Australian Health Connect Corporation Pty Ltd, a third party that manages and facilitates all product orders placed through our Website; and
  • other businesses involved in our business, including our business partners and third parties that refer or introduce you to us.

At the time of collection, or as soon as practicable after we have collected it, we will take such steps as are reasonable in the circumstances to notify or make you aware of the collection and of any matters relevant to the collection, unless it is obvious from the circumstances that you would know or would expect us to have the information.

JOMILA may collect personal information about you when you:

  • make an enquiry with us by email, social media or our Website;
  • engage with JOMILA or Australian Health Connect Corporation Pty Ltd in the course of receiving from us or enquiring about our products and services;
  • visit our Website;
  • interact with our social media platforms;
  • subscribe to receive newsletters or information from JOMILA;
  • apply as a candidate for a position of employment with us; and
  • supply goods or services to us.

3. Sharing of your Personal Information

We may disclose your personal information to:

  • Australian Health Connect Corporation Pty Ltd, a third party that stores and manages all JOMILA sales and facilitates product orders placed through our website;
  • external providers of services that we may use to operate our business and manage our business systems (for example, this may include our product manufacturer, database and mailing service providers (including email mailing service providers), marketing and e-commerce service providers, couriers and/or freight and transport service providers, printers, payment processing services, IT technicians who may need access when providing support (although it is our practice for them to work under supervision) and other professional service providers as required from time to time;
  • if you are an employee of one of our corporate customer, retailer, contractors or suppliers, we may also disclose your personal information to your employer; and
  • our professional advisors and agents.

We may disclose your personal information to these third parties so that they can assist us with providing the best possible service to you.

Those third parties will be permitted to access only the personal information they need to deliver the service to JOMILA or to you.

We are not likely to disclose information to overseas recipients unless it is with your consent, or the disclosure is required or authorised by law.

The privacy and collection practices of entities to which we disclose personal information are governed by their own privacy policies and collection notices.

We will not otherwise disclose information about you unless the disclosure:

  • is required or authorised by law; or
  • you have consented to our disclosing the information about you.

4. Privacy Policy

We understand that you value your privacy and wish to have your personal information kept secure. For these reasons, we place a high priority on the security of the personal information that we hold. We have developed a Privacy Policy to inform you of how we manage your personal information and maintain its integrity and security.

Our Privacy Policy is available for you to access on our Website and can be accessed here.

Our Privacy Policy contains information about how you may access the personal information that we hold about you, and seek the correction of such information, if you believe it to be incorrect.

The Privacy Policy also contains information about how you may complain about a breach of the APPs and how we will deal with such a complaint.

5. Contact Us

Our contact details in respect of any issues in relation to privacy are:

Email    sales@ahconnect.com.au
Post      JOMILA Pty Ltd, 20 Rosedale Street, Coopers Plains QLD 4108